Privacy Policy
Welcome to Snappy. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and subscribe to our WordPress maintenance plans.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
We may collect and process the following types of information:
- Personal Information: When you subscribe to our maintenance plans, we may collect personal details such as your name, email address, phone number, billing information, and other contact details.
- Payment Information: If you make a payment, we collect payment information through secure payment processors. We do not store your credit card information directly.
- Technical Information: We may collect information about your device and usage of our website, such as IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our WordPress maintenance services, including subscription management and technical support.
- Billing and Transactions: To process payments, manage subscriptions, and handle billing inquiries.
- Communication: To send you updates, promotional materials, and other information related to our services. You can opt-out of marketing communications at any time.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns.
- Website Analytics: To analyze website usage and improve our website’s functionality and user experience.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of our users or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information by contacting us.
- Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here.